Leasing
I am interested in leasing space at one of your properties. How do I proceed?
Browse through our Available Properties and find the space you are interested in leasing. Then call or email the leasing contact for that property.
How does the leasing application process work?
Once you and the Property Manager agree the space would be a good fit for your business, you will typically be asked to complete a Tenant Application and to provide additional details and financial information about your business, and the Landlord will run a background check (if applicable).
What is the minimum lease term?
Our typical minimum lease term is one (1) year.
Do you require a security deposit?
Yes, typically one (1) month’s rent (including estimated TICAM charges) is required as a security deposit and is due upon lease signing.
What is Commercial General Liability Insurance and why do I need it if Landlord already has property coverage?
Commercial General Liability (“CGL”) Insurance is a type of policy that provides coverage to a business for bodily injury, personal injury, and property damage arising from a Tenant’s business operations, products, or injuries that occur on the business’s premises.
As Landlord, we have a legal duty to maintain our property and keep it safe for tenants and visitors. For instance, we are obligated to spread salt on icy sidewalks, repair broken pavement, and maintain common areas. We carry insurance to protect from Tenant lawsuits over property loss or damage and injuries, as well as financial protection against property damage, to help cover costs from a fire, natural disaster, windstorm, or other incidents that damage or destroy the building.
We require tenants to have CGL insurance, so we do not have to cover the cost of an accident or injury at a tenant’s business, and CGL insurance is essential to cover a tenant in case of lawsuits.
Keep in mind, Landlord’s insurance will only pay to repair or replace Landlord’s physical assets. It does not cover a tenant’s damaged property, or the property of its customers. That’s why we require tenants to protect their business from risks.
What is a certificate of liability insurance?
At Lease execution, we require a tenant to provide a certificate of liability insurance as proof that your business has adequate coverage in accordance with the Lease.
What happens if my rent is late?
You signed a Lease specifying rent is due on the first of each month and we allow a grace period before late fees accrue. However, after the grace period, you will be in default on your Lease, and subject to Landlord remedies.
Why am I required to report my sales?
Reporting sales helps Property Managers know how a tenant’s business is doing, a tenant’s strength, how a tenant is doing compared to industry standards. Please know that this information is kept confidential by The Rosemyr Corporation.
I am selling my business. What happens to my Lease?
“Contact Us” as soon as possible. Selling all or any portion of your business is regarded as an “assignment” of the Lease, and typically the same is not permitted without the prior written consent of Landlord. Landlord will require the Buyer to meet certain financial criteria. If the Buyer does not have a strong financial background, and you signed a Guaranty on the Lease being personally liable for its terms and conditions, you may be required to remain on the Lease as a Guarantor. In the event of Landlord’s approval, you may be required to pay an assignment fee.
Accounting
How do I pay my rent?
Payments can be made via the online payment portal, electronic bank draft, or mailing a check to P.O. Box 108, Henderson, NC 27536. For more information, please see “Make A Payment” at the top of this page.
How do I make an online portal payment?
Here’s the link to our online payment portal: https://fcb.billeriq.com/ebpp/rosemyrcorp. The portal can be used for one-time payments; or to make payments easier, after your one-time payment, you can enroll in the system and set up recurring payments. To ensure your payment is applied to the appropriate account, make sure you include the Tenant name as shown in your Lease Agreement, as well as the city/town in which the leased premises are located.
Please note that payments made through the online payment portal have a 2-3 business day processing time. To ensure timely delivery, please submit RENT payments on or before the date upon which rent payment is due per your lease agreement. Please submit INVOICE payments at least 3 days prior to the due date to avoid late fees.
What happens if my payment bounces?
“Contact Us” immediately. Should any payment made by Tenant to Landlord be returned by Landlord’s bank for any reason, including, but not limited to, insufficient funds, stopped payment, or no account, Tenant may be required to pay a fee per occurrence for such returned payment.
What do I do if I have a problem using the online payment portal?
“Contact Us” and call a representative in our Accounting Department.
What is a Year End Reconciliation?
Tenants typically pay a proportionate share of Landlord’s operating expenses based on the amount of space they lease. For example, if you occupy 20% of a building’s leasable space, you’d be responsible for 20% of Landlord’s operating expenses for Common Area Maintenance, Real Estate Taxes, Insurance, as well as Utilities, Sewer and Storm Water (if not directly billed to the Tenant) and Promotional Fund, if any.
In addition to paying rent, you pay a monthly “estimated” charge for the property expenses. Our Accounting Department tracks our “actual” expenses throughout the year. Then, at the end of the year, a reconciliation is done. Your share of the actual expenses is calculated and compared to the estimated charges you paid. If the “expenses” are greater, an additional charge is created that you would owe. If the “estimates” are greater, you would receive a credit or refund.
This proportional sharing helps distribute the costs fairly among all tenants.
Residential Tenants
Do you require Renter’s Insurance?
Yes. Residential Tenants are required to maintain renter’s insurance, to be covered in case of a fire or other incident that damages their belongings.
Can I have a pet?
We review this request on a case-by-case basis. If you are allowed to keep a pet, you will be required to sign a Pet Addendum and pay a non-refundable deposit of $250.00. If you are not allowed to have a pet, violation shall subject Tenant to a $250.00 fine for each pet on the premises, and Landlord may terminate the Lease if the violation continues.
Vendors
How do I submit an invoice?
OPTION 1 (Preferred):
EMAIL INVOICE TO: ROSEMYR@AVIDBILL.COM
Include PDF attachment under 5MB
One Invoice per PDF (Emails may include multiple attachments)
Include any back-up documentation within invoice’s PDF (Please have invoice as page 1)
For more information, please read AvidXchange Basic Requirements.
OPTION 2: MAIL TO:
The Rosemyr Corporation
PO BOX 35051
Charlotte, NC, 28235
In order to help us process your invoice quickly, please include the following information:
Your or Your Company’s Name & Remittance (Payment) Address Property/Entity/Department Name
(example: History Junction Shopping Center)
Property/Entity/Department Ship-to/Service Address
(example: 7631 Richmond Highway, Appomattox, VA 24522)
When should I expect to receive payment for an invoice?
Invoice payments are normally processed within 7 to 10 business days of receiving all required invoice approvals. Rosemyr strives to pay invoices based on vendor invoice terms.
Can I receive payments via Direct Deposit?
Yes, Rosemyr does offer payments via Direct Deposit.
Download the Authorization Agreement for Automatic Deposits (ACH), complete and return to Rosemyr.
Instructions for returning the Authorization Agreement are included on the form.